Sunday, October 31, 2010

A series of unfortunate events...

Scroll down for PART II


First it was news about my uncle (my father's brother in-law) demise due to being knocked over by a lorry while he was having an evening walk. At the same time, my aunt was having a surgery and wasn't told about her husband's death until 2 days later after she got out of the hospital. It's really a very pitiful situation.

Then, my mom and I made a trip back to Ipoh for the wake. As I was about to get into the car in front of my grandma's house, two guys on a motorbike ride towards my car and snatched my mom's handbag. Lucky she only suffered minor bruises and some trauma. I was lucky that they didn't go round the other side and rob me as well. It was already 8.40pm and there goes her bankcards and the money for the funeral which was close to RM900.

Immediately I called and stopped all the ATM and credit cards and then took her to a police station to make a report. This is where the nightmare begins. We walked into the police station and told the policeman on duty that night about the incident and he typed a report using a computer. He asked me to check the report and I found so many spelling and grammar mistakes in Malay but he said it was okay as it was just a draft. After that, he passed the report to his colleague and she wrote it out on a form with a template. She was so careless to leave out some of the items which I managed to point it out.

After that, he told me that I had to go to another police station to be interviewed by an inspector due to the fact that the case was involved in another zone and the online system is not working! Huh?!! I know that there is no way we can recover the bag because we failed to see the face and the number plate of the snatch thieves but I recognise the T-shirts they were wearing. He then told me if you don't want us to investigate, then all you need is to come and collect the report on Monday and you can go now. Oh well, being a Malaysian, we know this is the best choice as there is no way to catch these thieves, so I told him I'll just need a report and I know the investigation will go nowhere. The police officer told me that we could get the report printed in any police station by just giving the reference number.




So, today, I went to the police station in my area in Shah Alma and they said it cannot be printed because they do not have the computer system. And later, my mom went to the one in USJ8 and they showed her a blank screen. According to them, there is no record of her report! OMG how could this happen? She needed the report to apply for a new Identity Card and driving license. Then they attached her draft report with another police report and asked a receptionist there to sign. They told her that there will be no inspector signature on her report!

Honestly, I was shocked by this answer. How could the millions and billions spent on our police force resulted in so much of incompetencies and inconveniences that victims like my mom have to go through? It's bad enough to be a victim of snatch thieves and now the police are giving these victims a nightmare by just getting a report. We didn't even insist them to investigate on this case! Mom was shocked too and very disappointed.

If I were them, I could have asked the patrol cars to look out for two men on a motorbike wearing the t-shirts that I described to them earlier. However, he didn't make an effort to do anything! I was very angry with their lackadasical attitude towards combating crime. It seemed that the thieves are here to stay and we as citizens, have to accept the fact that we have to live in fear everyday and night until change has taken place.

It's time to exercise your voice and vote.


PART II

My mom told me this morning about her experience at a HUGE police station in USJ when she went there to collect her report. At the guard house, she has to register and the guard, took more than 5 minutes to write down the details and she said that he seemed to quite illiterate. She couldn't understand what took them so long to register a visitor to a police station?!!

And in the police station, she has to take a number to get her report. There were 2 police officers but only one was working. During intervals, they took the chance to walk out, go to toilet and chit chat. It took her a long time just to get her report although there's only a few there to be served. She was appalled by the quality of service and the efficiency of our police force. I told her this is nothing new!


My mom is a MALE?!!


The worst thing - she showed me her report today and it was stated that she is a MALE! OMG, how could they make such a mistake? She was there with me to make a report and how could the police officer think that any one of us could be a male?!! What a joke! Helooooo.... someone needs a knock in the head here or probably an eye surgery?!!

I think they like us victims going to the police station a few times just to get things right. Not only we lost our money, went through the trauma, now we have to suffer the lost of time and inconvenience. Just hearing what she told me has got me boiling. But what can we do as citizens? We are at their mercy and looking at the trend, nothing much is going to change!




27 comments:

Anonymous said...

ling, well said,its time you and pls tell all your friends and relatives to vote wisely...the dacing does'nt seem balance at all..it's always heavier one side...sad to hear your mum's predicaments..i have been through it myself but mine's a little bit better, i screw the policeman at the counter taking my report for his broken malay in which he apologise to me for his stpidity,,ha..ha..ha.Ray 111.

eiling lim said...

Ray 111: Haha... you're quite a brave man. I just told him that he made spelling mistakes and he told me nevermind! LOL...

kampungboycitygal said...

my blood boils as I was reading your post. I can totally relate to your experience as something worst happened to my mum before. system? what system? there ain't any system at all!

and the police would make you feel like being robbed is a norm, just accept the fact and do nothing.

jenson tee said...

sorry to hear about the unfortunate incident....well as for the police report and their professionalism...well, dont we forget we are still living in the BOLEH land and still run by the same GOV since Independence....so dear...vote wisely then!!

Dennis Ong said...

Sorry to hear what happen to you and you mum. But on the other hand thank god both of you are safe. take care

eiling lim said...

Kampungboycitygal: So sorry to hear that it happened to your mom. How come so many of us have to suffer with all these crappy system? They really need a knock in the head.

Jenson: Thanks. Oh well, if we don't improve, I wonder how it'll be like a few years or even a decade down the road? Inconveniences like this waste so much of our time and money!

Dennis: Thanks for your concern. Lucky mom is ok and they are not there to hurt us. I rather loose money than life.

UnkaLeong said...

Sorry to hear about what happened to you and your mom. Hope she's ok now. Saddens me to see what our Country is turning into.

Jack said...

sigh... i kinda know how u felt i'd lost me wallet not too long ago.. and i had to visit police station TWICE.. even with traffic accident reports i've to visit em TWICE also.. seriously waste of time!!!

oh.. sis also got snatch few weeks ago and the police pondok was just 100~150meter away gosh i still cannot apprehend that!!!

thule a.k.a leo said...

Sometimes it pays to have connection! I don't know if you read my post on the burglary case at my house in Lipis not long ago. It was already 8++pm by the time I got home just to realise that my house was broken into.
A few phonecalls from my uncle and my dad who happen to have good rapport with the police force were all it took for them to reach my house within 15min.. even the forensic officer who was supposed to be off that day was summoned to my house immediately...
Yeah it's unfair but hey, it's life and this is Malaysia... our very own Boleh-land :)
And hopefully your mom got better now! Take care

eiling lim said...

Unkaleong: Thanks. Mom is ok but it's just very inconvenient as we need to get the locks changed and reapply all the cards.

Jack: wah everything also have to go twice?!! It's such a waste of time. And why are we punished for being a victim of crime?

Thule: In this land, it's all about who you know. I guess you were really lucky. Normal citizens have to suffer under their incompetency.

taufulou said...

that's normal la.. that show's how effective tthey are working ma..

Its like when my friend saw a Burglery happening opposite his house and he dail 999 to call for police and when got connected to the line, then ask for petrol to be here immediately, you know what is their answer?

They said, you call the wrong police station cuz that is out of our teritory and you should call your area police station.

How are we suppose to know our police station number la.. this is really Petatic and by the time the police came, it was an hour later. . .

So pity ha...

eiling lim said...

Taufulou: Sorry I was being mean by laughing at your comment. But honestly if it was me, I would be boiling mad at the police. That's exactly what I felt... They should be more proactive and not push the case to other people.

Anonymous said...

How could your mother become the target?

I would agree that we all carry guns/pistols in order to gun down the evil by ourselves instead of asking the police to do it.

Anonymous said...

you better ask Lim Kit Siang to read your posting. beg him to make loud voice.

May said...

Yeah...for me, all police is the same. I agree with citygal, they make you feel that being a snatch victims is a norm. But for me, is a norm for the citizens to experience the bad feedback from them so called POLICE.

After being cheated with a Money changer at the USJ Mydin last 2months, we made a police report at a HUGE USJ Police Station which do nothing at the end. The police on duty will ask you to wait a call from the inspektor in charge but no call after few mths, felt wasted our money as a tax payer and its a fair enough for their low pay. Padan Muka.Because they do nothing to the citizens.
At 1st felt angry and a hope before steping to the station but felt hopeless after see their way of handling your case. I had put 100% they wont do anything after the report. And its true.
I felt shame to see their Slogan "Tegas, Mesra, Adil" Puiiiiii....
Anywhere, Eiling, you may try your luck to make a complaint at aduanawam@rmp.gov.my. TQ. Bye. Take Care....

eiling lim said...

Anon: I don't know. We were getting into the car and suddenly these people on motorbike ride towards us in a split of a second.

Anon: Haha... probably mine is one post out of the million complains a day!

May: I feel sorry for you too. It's true - their attitude towards combating crime is disgusting. They behaved as if it's a norm to be robbed! Nothing is done to improve the situation and we have to suffer in the end.

Anonymous said...

may be you should post the poorly typed police report to show how so many of us managed to pass SPM with flying colour!

TheGunner said...

Something will change soon..... it's called the Government.

eiling lim said...

Anon: Lol... maybe the prerequisite to join the police force is too low... or maybe they simply put illiterate people at the desk jobs. Sigh...

The Gunner: Hmm... i like the sound of it

suituapui said...

Have to understand - those people not very smart one...like when I took my dying over 80-year-old aunt to the GH here, the doctor started filling in the form...and he asked me, "Does she still have her period?" Over 80 years old!!! Just look at the mess all around...and you can jolly well understand why.

sean said...

How come the police online system always down 1 ar but luckily your mom is fine. :)

eiling lim said...

STP: Lol.. that is like the joke of the year! What kind of silly question is that? You should answer yes and see what's the reaction!

Sean: Thanks. Maybe you should ask them! haha

Charles said...

Bloody @#$%..how is our country going to advance forward with this kind of government service ?

eiling lim said...

Charles: That's why we will always be behind the developing/developed countries because of the attitude.

AugustDiners said...

!$!@!%@!$#$@#!@ is all i can say :D Assshole would be another close second :D

zewt said...

hah... didnt i comment in facebook... the police report experience would be more interesting... i was right.

no worries lah... malaysians will be happy as long as the nasi lemak char kuey teow and bak kut teh are still delicious.

zewt said...

actually... u should feel fortunate that they didnt treat you like a criminal...

i had a friend who had similar experience and she told the police... "perompak itu orang M____"... immediately she was treated like a criminal.

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